Terms of service

Terms of Service for Queen City Cakes

Effective Date: 25 March 2025

These Terms of Service ("Terms") apply to your access and use of the website and services provided by Queen-City-Cakes-YQR ("we", "us", or "our"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our website or services.

Please read these Terms carefully, as they govern your use of our online store and services.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are of legal age in your state or province or have parental consent to use the website. You agree not to use our services for illegal activities or to violate any laws, including but not limited to copyright laws. You must not transmit viruses or destructive code. Any breach of these Terms may result in the termination of your services.

2. General Conditions

We reserve the right to refuse service to anyone at any time, for any reason. By using our services, you understand that your content (excluding payment information) may be transferred unencrypted and may be altered to meet technical requirements. Payment information is always encrypted.

You agree not to reproduce, duplicate, sell, or exploit any part of the service without our express permission. The headings in these Terms are for convenience only and do not affect the interpretation of these Terms.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if the information on our website is inaccurate, incomplete, or outdated. Our website provides general information, and any reliance on it is at your own risk. Historical information is provided for reference only and may not be current. We do not have an obligation to update the content of our site.

As each cake is individually crafted, slight variations in design may occur. Images are for illustrative purposes only.

Images of flowers are for illustrative purposes only. Flower types, colors, and arrangements may vary based on seasonal availability and local sourcing.

4. Modifications to the Service and Prices

Prices for products are subject to change without notice. We reserve the right to modify, suspend, or discontinue any part of our service without notice. We are not liable for any changes to prices, products, or services.

5. Products or Services

Certain products may be available only through the website and may have limited quantities. These products are subject to our Return Policy. We make every effort to display our products accurately, but we cannot guarantee that the colors or images displayed on your device are accurate. We reserve the right to limit sales, quantities, and geographic regions at our discretion.

6. Accuracy of Billing and Account Information

We reserve the right to refuse or cancel orders in our discretion, including limiting quantities per order or customer. You agree to provide accurate, up-to-date account information to complete your transactions. Please review our Returns Policy for more details.

7. Optional Tools

We may provide access to third-party tools over which we have no control. You use these tools at your own risk, and we do not provide any warranties regarding them. Any new features or services added to the website will also be subject to these Terms.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or accuracy of these websites and do not endorse them. Any transactions made with third-party websites are solely at your own risk.

9. User Comments, Feedback, and Submissions

By submitting comments or feedback to us, you grant us the right to use them without restriction. You are solely responsible for the content you submit, and we are not liable for any comments posted by you or third parties.

10. Personal Information

Your personal information is governed by our Privacy Policy. Please refer to our Privacy Policy for more information.

11. Errors, Inaccuracies, and Omissions

There may be errors or inaccuracies in the information on our site, including product descriptions, pricing, and promotions. We reserve the right to correct these errors without prior notice and cancel orders if necessary.

12. Prohibited Uses

You may not use the website for unlawful purposes or to violate any laws, infringe upon intellectual property rights, or upload harmful viruses or malware. We reserve the right to terminate your access to the website if you violate these prohibitions.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that our service will be uninterrupted, secure, or error-free. Our service is provided "as is," and we do not offer any warranties. We are not liable for any damages arising from your use of the website or services.

14. Indemnification

You agree to indemnify and hold us harmless from any claims arising out of your breach of these Terms or violation of any laws or third-party rights.

15. Severability

If any part of these Terms is found to be invalid, the remaining provisions will remain in effect.

16. Termination

These Terms remain in effect until terminated. We may terminate or suspend your access to the service if we believe you have violated these Terms. You may also terminate these Terms by ceasing to use our services.

17. Entire Agreement

These Terms constitute the entire agreement between you and us. Any amendments to these Terms must be in writing.

18. Governing Law

These Terms are governed by the laws of Canada.

19. Changes to Terms of Service

We reserve the right to update or change these Terms at any time by posting updates to the website. It is your responsibility to check for changes regularly. Your continued use of the website constitutes acceptance of any changes.

20. Contact Information

For questions about these Terms of Service, please contact us at hello@queencitycakes.ca.